SMS Text Messaging Privacy Policy

Effective Date: 09/27/2025
Last Updated:  09/27/2025

Northshore Home Builders Association (“NHBA,” “we,” “us,” or “our”) is committed to protecting your privacy. This SMS Text Messaging Privacy Policy explains how we collect, use, and protect your information when you receive text messages (“SMS”) from us.

1. Information We Collect

When you sign up for or interact with our SMS services, we may collect:

• Your mobile phone number
• Date, time, and content of SMS messages
• Delivery and interaction data (such as whether a message was opened or responded to)
• Any information you voluntarily provide via SMS (e.g., replies to surveys or customer support messages)

We do not collect sensitive personal information (such as Social Security numbers, financial account details, or health data) through SMS unless specifically required and lawfully authorized.

2. How We Use Your Information

We use SMS-related information to:

• Send service-related alerts, reminders, and notifications
• Provide account, order, or transaction updates
• Deliver promotional messages, offers, and event information (with your prior consent)
• Respond to your requests or inquiries
• Maintain and improve the quality of our services

3. Message Frequency & Fees

• Message frequency varies depending on your interactions and preferences.
• Standard message and data rates may apply from your wireless carrier.
• You are responsible for any charges imposed by your mobile carrier.

4. Your Choices & Opt-Out Rights

• You can opt out at any time by replying STOP to any SMS message.
• For assistance, reply HELP or contact us at [Insert Contact Info].
• Opting out will stop future non-essential SMS messages but may not affect messages required for account security, legal obligations, or   ongoing transactions.

5. Sharing of Information

We do not sell or rent your SMS information to third parties.
We may share information only with:

• Service providers who perform SMS delivery or customer support on our behalf
• Legal authorities, if required to comply with law, regulation, or valid legal request

6. Data Security

We implement commercially reasonable safeguards to protect SMS-related data. However, SMS communications are not encrypted and may carry inherent risks. Please avoid sending sensitive information by text.

7. Children’s Privacy

Our SMS services are not directed to children under 13, and we do not knowingly collect SMS information from them.

8. Changes to This Policy

We may update this SMS Privacy Policy from time to time. Any updates will be posted with a revised “Effective Date.” Continued use of our SMS services after changes means you accept the revised policy.

9. Contact Us

If you have questions or concerns about our SMS practices or this Privacy Policy, please contact us:

Northshore Home Builders Association
Email:info@northshorehba.org
Phone:(985) 882-5002
Mailing Address: 29021 Builders Dr., Lacombe, LA 70445